You can now plan and save on maintaining your website!

Why are service credit hours necessary?

- IGV offers free complimentary support for requests that take less than 15 minutes to fulfill. When projects exceed 15 minutes, they become billable therefore requiring support credit hours. IGV wants to keep your site updated. In addition, we offer service credit hours to extend our services and keep your website updated at a discounted rate.

How does it Work?

- All work performed under the Support Credit Hours will be billed in 15 minutes increments, following the first 15 minutes included with your support package.
- Sold in 10-hour increments (10, 20, 30, etc...)

When does It expire?

- One calendar year after the initial purchase of the support credit hours

Why are service credit hours necessary?

- IGV offers free complimentary support for requests that take less than 15 minutes to fulfill. When projects exceed 15 minutes, they become billable therefore requiring service credit hours. IGV wants to keep your site updated. In addition, we offer service credit hours to extend our services and keep your website updated at a discounted rate.

How does it Work?

- All work performed under the Support Credit Hours will be billed in 15 minutes increments, following the first 15 minutes included with your support package.
- Discounted rates only apply in blocks of 10 hours.

When does It expire?

- One calendar year after the initial purchase of the support credit hours

Why are service credit hours necessary?

- IGV offers free complimentary support for requests that take less than 15 minutes to fulfill. When projects exceed 15 minutes, they become billable therefore requiring service credit hours. IGV wants to keep your site updated. In addition, we offer service credit hours to extend our services and keep your website updated at a discounted rate.

How does it Work?

- All work performed under the Support Credit Hours will be billed in 15 minutes increments, following the first 15 minutes included with your support package.
- Discounted rates only apply in blocks of 10 hours.

When does It expire?

- One calendar year after the initial purchase of the support credit hours

Why are service credit hours necessary?

For customers without an active hosting plan, all website support and maintenance requests are billable. Service credit hours allow IGV to complete updates, changes, and technical support efficiently while providing a discounted rate when purchased in advance.
How does it work?

- All work performed using Service Credit Hours is billed in 15-minute increments.
- No complimentary time is included for non-hosting customers.
- Discounted rates apply only when Service Credit Hours are purchased in blocks of 10 hours.
When does it expire?

Service Credit Hours expire one calendar year from the date of purchase.

Why are service credit hours necessary?

For customers without an active hosting plan, all website support and maintenance requests are billable. Service credit hours allow IGV to complete updates, changes, and technical support efficiently while providing a discounted rate when purchased in advance.
How does it work?

- All work performed using Service Credit Hours is billed in 15-minute increments.
- No complimentary time is included for non-hosting customers.
- Discounted rates apply only when Service Credit Hours are purchased in blocks of 10 hours.
When does it expire?

Service Credit Hours expire one calendar year from the date of purchase.

Why are service credit hours necessary?

For customers without an active hosting plan, all website support and maintenance requests are billable. Service credit hours allow IGV to complete updates, changes, and technical support efficiently while providing a discounted rate when purchased in advance.
How does it work?

- All work performed using Service Credit Hours is billed in 15-minute increments.
- No complimentary time is included for non-hosting customers.
- Discounted rates apply only when Service Credit Hours are purchased in blocks of 10 hours.
When does it expire?

Service Credit Hours expire one calendar year from the date of purchase.